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	<title>Inside Online Marketing Blog &#187; E-mail Marketing</title>
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		<title>Resurrecting an E-mail List</title>
		<link>http://www.w3roi.com/blog/2009/07/resurrecting-an-email-list/</link>
		<comments>http://www.w3roi.com/blog/2009/07/resurrecting-an-email-list/#comments</comments>
		<pubDate>Wed, 22 Jul 2009 09:33:16 +0000</pubDate>
		<dc:creator>Dan Grossman</dc:creator>
				<category><![CDATA[E-mail Marketing]]></category>

		<guid isPermaLink="false">http://www.w3roi.com/blog/?p=27</guid>
		<description><![CDATA[E-mail subscriptions have an expiration date. You may have offered an e-mail subscription to a newsletter or other mailing list months ago and never sent them a mail, or simply stopped mailing a list for a period of time. If it&#8217;s been too long, sending a new message is likely to result in a low [...]]]></description>
			<content:encoded><![CDATA[<p>E-mail subscriptions have an expiration date. You may have offered an e-mail subscription to a newsletter or other mailing list months ago and never sent them a mail, or simply stopped mailing a list for a period of time. If it&#8217;s been too long, sending a new message is likely to result in a low open rate, high bounce rate and even spam reports from subscribers who&#8217;ve forgotten who you are. A few too many spam reports and you&#8217;ll end up on ISP blacklists the next day.</p>
<p>How do you keep those e-mails fresh? Send out a re-introduction mail. Remind your subscribers when and how they signed up for your list, and let them know you&#8217;re going to start sending them mail again, and what to expect. Make it easy to opt-out if the subscriber doesn&#8217;t want your messages anymore, or even start fresh and offer the option to opt-in to a new list instead. </p>
<p>We&#8217;re just tackling this very issue ourselves right now. We&#8217;ve been offering a &#8220;subscribe to our e-mail newsletter&#8221; checkbox on the signup form of one of our websites for the past 3 years, but haven&#8217;t sent a mail in a few months. To make sure we only have an active list of interested users, we just sent a short message out to the list letting them know we&#8217;re going to send some news their way soon, and offered a chance to unsubscribe if they&#8217;re not interested anymore.</p>
<blockquote><p><b>Do you still want to hear from #SITENAME#?</b></p>
<p>Hello #FIRSTNAME#,</p>
<p>You signed up with #SITENAME# back on #SUBDATE# and requested our email updates. We haven&#8217;t mailed you in a while, and want to make sure you&#8217;re still interested in receiving news from us. We&#8217;ll have a great new site launching this month we want to tell you about, for example, as well as some #SITENAME# news. We don&#8217;t want to send you e-mails you don&#8217;t want, so feel free to change your mind and unsubscribe with the link below. You won&#8217;t receive another e-mail from us again.</p>
<p>#UNSUBSCRIBE LINK#</p>
<p>#SIGNATURE#</p></blockquote>
<p>The friendly reminder is much less likely to evoke a negative reaction, and gives us the opportunity to clean up the list before sending out full-blown newsletters again.</p>
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